Your Privacy Is Our Responsibility

1 Introduction & Scope

fb788 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information. This Privacy Policy ("Policy") applies to all individuals who use the fb788 website (https://fb788.lat).

This policy explains what information we collect and how we use it when you register on our platform, play games, deposit or withdraw funds, or contact our support team.

By using our platform, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please stop using the fb788 platform or contact us.

2 Information We Collect

fb788 collects only the information that is necessary. We may collect the following types of information:

2.1 Information You Provide Directly

When you create an account or use our services, you provide us with the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password and security question answers
• Documents submitted for identity verification (national ID card, passport, etc.)
• Transaction details — bKash, Nagad, Rocket, or Upay account numbers

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identifier information
• Browser type, operating system, and device type
• Browsing history — which pages you visited and how long you stayed
• Login and logout times and dates
• Gaming activity logs — betting history, win and loss records
• Complete transaction history

2.3 Information Received from Third Parties

In some cases we may also receive information from third-party sources, such as identity verification service providers or fraud prevention services. This information is used solely to ensure the security of your account.

3 Purpose of Data Collection

fb788 uses collected information for specific, legitimate, and transparent purposes. The main purposes for which we use your information are described below:

3.1 Account Management & Service Delivery

• Creating, verifying, and managing your account
• Confirming age verification (21+ years)
• Processing deposits and withdrawals
• Providing and managing bonuses and promotions
• Delivering VIP program benefits

3.2 Security & Fraud Prevention

• Protection against unauthorized access and fraud
• Preventing the creation of multiple accounts
• Monitoring unusual account activity
• Preventing money laundering and financial crimes

3.3 Customer Service & Communication

• Resolving your inquiries and complaints
• Providing assistance via live chat
• Sending important notifications related to your account or services
• Informing you of relevant offers based on your preferences (subject to your consent)

3.4 Platform Improvement

• Reviewing user experience to improve service quality
• Identifying and resolving technical issues
• Testing new games and features

4 Data Storage & Security

fb788 applies internationally recognized technical and organizational measures to keep your information secure.

4.1 Data Protection Methods

• Data transfers are secured using SSL encryption technology
• Sensitive information — such as passwords — is stored using strong hashing methods
• Servers are protected by firewalls and intrusion detection systems
• Regular security reviews and audits are conducted
• Controlled access for a limited number of staff — on a need-to-know basis

4.2 Data Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period due to legal obligations, dispute resolution, or fraud investigation requirements. After that period, data is securely deleted or destroyed in an auditable manner.

5 Sharing Information with Third Parties

fb788 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:

5.1 Service Provider Partners

Necessary information may be shared with trusted technology partners to operate our platform. These partners may only use the information in accordance with fb788's instructions and for specified purposes. They include:

• Payment processing organizations (to process transactions via bKash, Nagad, Rocket, and Upay)
• Identity verification service providers
• Technology and hosting service providers
• Game software suppliers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, etc.)

5.2 Legal Obligations

We may be required to provide relevant information in response to court orders, legal processes, or legitimate requests from regulatory authorities. In such situations, we will always share only the minimum information necessary.

5.3 International Data Transfers

Our servers may be located in various countries. When your information is transferred internationally, we ensure that data protection measures meeting applicable international standards are maintained.

6 Cookies & Tracking Technologies

The fb788 website uses cookies and similar technologies. Cookies are small text files stored on your device that hold information about your visit.

6.1 Types and Purposes of Cookies

• Essential Cookies: Required for the basic operation of the platform. Without these, the site does not function properly.
• Functionality Cookies: Help remember your preferences — such as language selection and login status.
• Analytics Cookies: Collect usage statistics for the site, which help us improve our service quality. This information is entirely statistical and is not personally identifiable.
• Session Cookies: These are automatically deleted as soon as you close your browser.

6.2 Controlling Cookies

You can accept or reject cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit some functions of the platform.

7 Your Rights

As a user of fb788, you have the following rights regarding your own information:

7.1 Right of Access

You may ask at any time what information we have collected and stored about you. Upon request, we will provide details of the information we hold about you.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal, regulatory, or fraud-prevention obligations.

7.4 Right to Object to Processing

You may object at any time to marketing communications and opt out of related emails or notifications. It may not be possible to stop processing information that is collected to provide essential services.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us directly. We generally respond to requests as quickly as possible after receipt. For complex requests, additional identity verification may be required.

8 Privacy of Minors

The fb788 platform is intended solely for individuals aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21.

Age verification is mandatory at account registration. If we find evidence that a user is under 21 years of age, we will immediately close the relevant account and delete any collected information.

9 Policy Changes

fb788 may update this Privacy Policy from time to time. Amendments may be made due to service improvements, legal changes, or technological developments.

If any significant changes are made, we will notify you accordingly — by sending a message to your registered mobile number or by posting a notice on the platform. Continued use of the platform after the revised policy is published will be considered acceptance of the new policy.

We recommend that you visit this page regularly and stay informed of any changes to the policy. The current version of this policy is always available at https://fb788.lat/privacy-policy.

10 Contact Us

If you have any questions or comments about this Privacy Policy, or any requests regarding your information, please contact the fb788 support team:

• Live Chat — 24/7 in Bengali and English, directly through the platform
• Email: [email protected]

Our support team is always ready to assist you, and any privacy-related requests will be processed as quickly as possible.