Responsible Gaming

fb788's commitment to safe and responsible gaming

fb788 believes that gaming for fun should always be kept in control. Our tools and guidelines are ready to give you a healthy, safe, and enjoyable gaming experience.

Our Commitment

Why responsible gaming matters

Playing games at fb788 is an entertainment experience — but like any form of entertainment, it needs boundaries. We encourage all our users to play with enjoyment, but with responsibility. Excessive or uncontrolled gambling can have a negative impact on personal and family life. That is why fb788 provides multiple protective measures, so you can always stay in control of your own decisions.

The condition for joining our platform is that you must be at least 21 years of age. Opening an account for minors is strictly prohibited and we make no exceptions on this matter. We also want every user to enjoy games while being aware of their budget, time, and mental state.

On this page we will explain how to use fb788's tools to monitor your own gaming, and how to recognise when it is time to seek help.

Protective Tools

fb788's responsible gaming features

Deposit Limit

You can set the maximum amount you will deposit per day, per week, or per month yourself. Once a limit is set, it takes effect immediately. A waiting period applies if you want to increase the limit.

Time-Out Break

Feeling like you need a short break? You can temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time, no bets or deposits will be possible.

Self-Exclusion

If you feel that a longer break from gaming is necessary, you can choose our self-exclusion option. While exclusion is active, you will not be able to log in to your account.

Activity History

In your account you can view your full gaming history — how long you played, how much you deposited and withdrew. This is an effective way to evaluate yourself.

Reality Check Notifications

Regular reminders are sent about how long you have been playing. These notifications help you stay aware and take breaks on time.

Family Protection

If a minor in your family can access your device, use a PIN/password and biometric lock. Our support team is ready to advise you on this.

Warning Signs

When do you need to be careful?

When gambling is no longer just entertainment and begins to affect everyday life, it can become a problem. If you notice the following signs in yourself, seek help immediately.

These signs are not marks of weakness — rather, the ability to recognise them is true strength. fb788 is always by your side.

  • Spending or losing money beyond your budget, or placing more bets to recover lost money.
  • Hiding your gaming from family, friends, or work, or lying about it.
  • Being unable to stop playing, or repeatedly returning even after deciding to stop.
  • Borrowing money to play, breaking into savings, or cutting essential expenses.
  • Feeling restless, angry, or anxious when unable to play.
  • Spending more time gaming while neglecting work, studies, or family responsibilities.
  • Turning to gaming to escape stress, depression, or loneliness.
Stay Safe

Steps for responsible gaming

Following a few simple habits will keep your gaming experience enjoyable at all times. The steps below are based on advice from fb788's experienced team.

01

Set a Budget

Before each session, decide the maximum amount you can spend. Make sure that losing this amount will not affect your daily life. Remember: play only with money you have set aside for entertainment.

02

Set a Time Limit

Playing for a long time without a break reduces your ability to make good decisions. Set a time limit before each session and make sure to take a break when it is up.

03

Do Not Bet on Emotion

Do not start playing when you are angry, depressed, or frustrated. When you are not in a stable mental state, your decision-making ability decreases, which can lead to greater losses.

04

Do Not Bet to Recover Lost Money

Increasing your bets in an attempt to recover lost money is a common but dangerous habit. Each bet is independent — there is no guarantee of winning after a loss.

05

Use the Tools When Needed

Do not hesitate to use fb788's deposit limit, time-out, or self-exclusion features. These are made for you and can be activated right now.

21+

The minimum age to open an account and play games at fb788 is 21 years.

Age Verification

The 21+ requirement

fb788 is fully committed to protecting minors from gaming. Age verification is mandatory at registration, and we may request additional verification on any account we find suspicious.

If there is a minor on your device, please keep your device password-protected and do not share your fb788 app or site login details. Allowing someone else to use your account is a violation of our terms and conditions.

This platform is for those aged 21 and above only — we enforce this rule strictly and ask everyone to respect it.

Get Help

If you are having trouble, contact us

If you want to talk about a gaming problem or addiction, fb788's support team is ready to assist you 24/7. No judgment — only support.

Our team members can speak in Bengali and will help you understand your situation and take the necessary steps quickly.

Support Channels

Live Chat

Talk directly in Bengali 24/7 with our trained support team. Get immediate help to activate deposit limits or self-exclusion.

Email Support

Send any responsible gaming-related request to:
[email protected]

Privacy Guarantee

All your issues and information are kept completely confidential. Your data is protected through SSL encryption and a strict data policy.

Common Questions

Responsible Gaming FAQ

After logging into your account, go to the Settings or Account Management section and select the "Deposit Limit" option. There you can set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately. If you have any trouble, contact us via live chat.

No, self-exclusion is not always permanent. You can choose an exclusion for a specific period of time. However, for your safety, it is not possible to reactivate the account before the exclusion period ends. For long-term exclusion, please speak with the support team.

Notify us immediately via live chat or email ([email protected]). We will investigate the account and take the necessary steps. At the same time, set a strong password and lock on your device.

A time-out is a short break — typically from 24 hours to a few weeks. You can request it yourself at any time. Self-exclusion is long-term, and while it is active, the account cannot be reactivated before the set period ends. If you feel you have a serious problem, self-exclusion is the right choice.

Read the "Warning Signs" section on this page and evaluate yourself honestly. If you find you are spending beyond your budget, cannot stop playing, or it is affecting your family relationships — do not wait and speak with our support team. We are ready to help you with full confidentiality.

No. fb788's live chat and email support are completely free and available 24/7. Never hesitate to reach out about any responsible gaming matter.

Play with awareness,
stay happy

Safe gaming at fb788 is a priority. If you need help, check our FAQ or contact support directly.